COVID-19 OPERATIONAL PLAN

This plan is for Candace Snowdon Photography (CSP) to address Public Health measures during the COVID-19 Recovery in New Brunswick.
 
Overview:
 A guidance document was provided by the office of the Chief Medical Officer of Health.  These measures are in place for now and could be lifted, changed, or stricter measures imposed based on the spread of the virus.


Letter to Clients: (to be sent out prior to each session)
Dear (Clients Name),
Candace Snowdon Photography has always placed client safety at a high level of importance and will continue to do so moving forward with our new normal.  Public Health has requested all business provide an Operation Plan with full access to our clients.  ~ Link goes here ~ The plan outlines all the new procedures that have been added to our already stringent cleaning program, along with client responsibilities.  This plan will be adjusted and updated throughout the next few months as the province continues the path of re-opening and reducing restrictions. 
If you have any concerns or questions regarding the Operation Plan or ensuring your safety here in the studio, please contact us.
Best Regards,
Candace Snowdon
Candace Snowdon Photography
 
 
Signage:
Signage is required for social distancing protocols (where possible), self-monitoring, proper hand washing, proper hand sanitizing, protecting yourself and others and guidance on wearing a mask.
In front entrance there is a SELF-ASSESSMENT QUESTIONAIRE and under the Public Health guidelines you will not be permitted to enter the studio if the answer is yes to ANY of the listed questions. There is also a CONTACT TRACING LOG which must be filled out. 
The dedicated studio washroom is equipment with proper cleaning and hand drying tool and signage with the appropriate hand washing procedures.
The studio has signage for the following areas:  How to Self-Monitor, Cleaning and Disinfecting and the Use of a Community Mask.

Screening:
A self-assessment questionnaire will be supplied in the entrance along with a client sign-in log for contact tracing.

Physical Distancing:
The layout of the studio will basically remain the same, however, some furniture/barriers will be in place to separate the parent/family area from the studio working area.  While working, physical distancing is not possible, and all staff will be wearing appropriate PPE. (see below)

Personal Protection Equipment (PPE):
All staff will be wearing masks and gloves throughout your entire session.  If required, we will dispose soiled masks or gloves and replace them with fresh ones.  Wearing of masks and gloves will NOT be required by clients but will be highly recommended.  There will be masks available for your use in the studio if you wish to wear one. 

Hygiene and Cleaning:
Hand sanitizer will be available in the studio entrance and all clients, excluding children under one year will be required to either use the sanitizer provided or to wash their hands upon entering the studio.  The dedicated washroom will be provided with hand soap, paper towels and hot water access as per guidelines provided.  This washroom will only be used by CSP clients.
Prior to each client’s arrival the studio will be cleaned.  This includes – floors, working/sitting areas, camera gear, high touch areas and all hard surfaces.  A UV towel sanitizer has been purchased and all outfits, hats, wraps, etc. used during each session will be washed and placed in the unit to sanitize.  No hot or cold beverages will be provided at this time though you are permitted to bring along any snacks or drinks your children may require.  All on site studio toys and magazines will be removed from the studio.
 

Payments/Scheduling/Miscellaneous:
Payments where possible will be via e-transfer.  If necessary, to pay via credit card the square processing transaction device will be wiped down prior to usage and immediately following the transaction.
When entering the studio all clients must read the self-assessment questionnaire and sign in on the contact tracing log.  All shoes and outerwear must stay in the entrance (space will be provided) and no outside props will be permitted in the studio.  Arrangements will be made for contactless pickups of all products in the studio entrance.
 
Client Responsibilities:
Clients will be responsible for self-monitoring and required to reschedule if anyone is displaying any symptoms.  Immediate family only will be permitted to attend any session.  If minor children are being picked up early, the person(s) picking up the children must remain outside the studio and call or text they have arrived.  The children will be taken outside to them.  Clients will be required to follow all studio procedures and those not complying or displaying symptoms will be asked to leave and reschedule the session for a future date.